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The Moment We Were Waiting For

Friday, January 3, 2020  |  Community, Good Letters, Homeowner Stories

Dear Mr. Neal,

We just want to take this opportunity to tell you how very pleased we were from day one with Monica Bishop, Sales Associate and Nicole Nisi, Design Consultant.

After searching for the best community that would fit all our needs for over 2 solid days we were ready to go back to Miami when we stumbled upon your resort, Grand Palm. We had every intention of just walking in and out. Two solid hours later, we were still communicating and being shown the area by Monica. We even had the “ah ha moment” we were both waiting for!

Weeks later, we had the most detailed, complete and unique experience with Nicole Nisi, who went way beyond the call of duty and shared so much with us. We totally were open to all of her suggestions, ideas and comparisons to what we thought would be appropriate for our new home. She explained everything in detail and was extremely patient and understanding to our needs and wants.

Our experience was way beyond what we had ever anticipated at your company and we will continue to share this with others.

Pamela & John Marshall
Grand Palm