Neal Communities, Southwest Florida’s premier homebuilder, announced its southern division received an Avid Benchmark Award and several employees throughout the company received Annual Service Awards from Avid Ratings.
Avid Ratings offers a software industry solution that home industry professionals use to measure, understand, and improve their performance at every customer touchpoint. The 19th Annual Avid Awards program recognized homebuilders throughout the U.S. for scoring highest with their customers on homebuying experience surveys.
Award winners are chosen based on results received from some of the largest publicly traded NYSE/NASDAQ builders, North America’s largest private builders and hundreds of small volume and custom builders from coast to coast. This year’s program had 437 qualifying builders from all over the United States and Canada and covers homebuyer data from January to December 2021.
“We are proud to announce our Avid Award-winning customers this year and congratulate them on their commitment to providing exceptional customer experience. Although the homebuilding industry continued to face challenges in labor and supply shortages this past year, our customers were determined to provide high-quality service for their buyers,” said Aaron Everson, CEO of Avid Ratings. “Their perseverance in difficult times and dedication to service excellence are clearly reflected in their well-deserved honors.”
Neal Communities’ Southern Division oversees the construction of communities in Lee and Collier Counties.
Neal Communities’ employees also were recognized during the awards programs. The 9th Annual Avid Service Awards honored employees who receive exemplary customer satisfaction scores amongst the thousands of employees rated in Avid Ratings’ AvidCX platform. The Avid Service Awards are widely considered to be the premier awards for homebuilding professionals.
Sales Representatives Lisa Marie Halady (Southern Division), Matthew Turczyn (Southern Division), and David McKenna (Southwest Florida Division) received Avid Service Awards. Construction Representatives Gabriel Kempski (Southwest Florida Division) and Marshall Kutz (Southwest Florida Division) also received Avid Service Awards.
“Receiving an Avid Benchmark Award is a reflection of the fact that we continue to make beautiful communities that people enjoy,” said Pat Neal, founder and chairman of Neal Communities. “We are proud of our employees and their accomplishments.”
For more information about Neal Communities visit NealCommunities.com.