To Our Families, Friends, and Homeowners:
As we begin to recover from the effects of Hurricane Ian, it is our sincerest hope that you and yours are safe. We are hopeful that the storm’s impact on you and your family was not severe, though we realize that thousands of our friends and neighbors are still without power and are struggling in the aftermath.
As it has done in the past, our team came together in advance of the storm to prepare our neighborhoods and help ensure the safety of those who live there from nearby construction.
For those currently building with us, we are assessing our communities and a Neal Communities employee will be in touch with you as soon as possible to give an update on your home.
For homeowners, we are thankful to you for putting your trust in our team to build you a safe, solid, and beautiful home. While we adhere to the highest standards, we know you may have questions.
If you have experienced water intrusion or other damage to your home during the storm event, they should be reported to your insurer to be mitigated on an emergency basis.
If you have other concerns and you are still under your warranty period, please reach out to your respective warranty representative and we’ll begin to follow up on all calls as soon as we can. Please note that warranty emergencies will be prioritized based on severity.
We appreciate your patience and understanding as we all begin to recover from the impacts of Hurricane Ian. As we persevere and return to a sense of normalcy, let’s continue to help each other in getting through this challenging time.