Dear Mr. and Mrs. Neal,
As out-of-state buyers, we decided to begin our home search approximately 2.5 years before
our target date of retirement, providing ourselves an ample timeline to thoroughly research
prospective locations and educate ourselves about local builders. That research led us to
Agent Aaron Solari’s relaxed manner and genuine interest to be of service made him stand
apart from all other agents. He was professional, informative and open, providing immediate
answers to our many questions. His transparency communicated his complete confidence in
the quality of a Neal home. Within a few months, we decided to buy from Neal.
Cherie Picerno, a highly attentive customer care representative, was instrumental in making
certain there were never any surprises or bumps in the road throughout our entire build
process. Justine Sieloff, our design consultant, navigated us through the various Neal options,
ensuring our personal style would be reflected in our home.
We had apprehensions about living 1,000+ miles away from the build of our new home. Mike
Tailerfer, our construction manager, put our concerns to rest and communicated his
uncompromising commitment to delivering us a quality-built Neal home we would love.
We are not often led to take the time to compose letters of testimony. However, on occasion
there is exceptional service that warrants acknowledgement. We could not have imagined a
more favorable experience.
With our sincerest appreciation,
Liz and Ty Bearden